Professionals in the business world usually need all the help they can get if they want to make it in this competitive market. Keeping all projects organized, making sure everyone’s doing their fair share, giving the best customer service, all these things can cause more stress than necessary. However, these are just some of the things that professionals have to deal with on a daily basis.
Luckily, staying on top of things is easier now than it was ever before thanks to countless software solutions invented to help any and all busy professionals. Today, you can build a chatbot to help you give the best customer service, rely on digital assistants to help you with day-to-day tasks, use great tools for efficient time management, get more clients through referral software, and more. So, let’s take a look at some of the best software solutions out there.
Organizational Software
By 2021, it’s expected that around 1.8 billion people will be using digital assistants. It’s very likely that you’ve already encountered them yourself. Siri, Cortana, Amazon Echo, you’ve probably had the chance to play around with them, talk with them, maybe even order stuff online through them.
While they just seem like some fun apps that can occasionally prove to be helpful, digital assistants have a whole range of different capabilities and applications, and they can be invaluable in business. When they’re integrated into bigger systems, they become exceptionally powerful.
Setting reminders to follow up with important prospects, qualifying leads, going through resumes, accessing vital information from a huge database in a matter of seconds, all these things could be accomplished with an advanced digital assistant. You can easily stay organized, whatever you’re doing.
Time-Management Software Solutions
Time-management is one of the most important things for business professionals. Most of us stick to to-do lists, and keep numerous planners in hopes of staying as organized and productive as possible. However, as with most things, there’s an app for that.
There are countless time-tracking and time-management apps out there that can help you stay on top of all your projects. Some of the most popular ones include Trello, RescueTime, and Wrike, for example. Most of these apps give you a daily list of tasks that need to be accomplished so that you’ll know how to plan out your day and know what to prioritize. You can get productivity scores at the end of each day, track time on your projects, and more.
Another handy solution could be Calendly as well. It helps you schedule important meetings and appointments at just a click of a mouse.
Automated Customer Service
The better your customer service, the bigger your revenue. One of the most popular customer service solutions today are chatbots. When you build a chatbot, you can rest easy knowing your customers will always get the best possible service anytime, anywhere.
Chatbots with the best AI are available 24/7, and give you omnichannel presence, allowing your customers to reach you from any platform, be it Skype, Viber, WhatsApp, Facebook Messenger, or anything else. Best AI chatbots can hold human-like conversations, answer questions immediately, and more importantly – accurately. Professionals can use them as customer service agents that are able to handle dozens of clients simultaneously.
With a platform like SnatchBot.me, you can make the best use of AI with a chatbot for free and without any prior programming experience. Build chatbot customer service agents quickly and easily, and improve customer experience while automating your customer service.
Security Software Solutions
Businesses, especially SMBs, often don’t think they’d be a target for a cybercrime, and unfortunately, they’re often wrong. By 2018, about 70% of businesses have experienced a form of cyberattack, and because of that, cybersecurity is now becoming a growing concern but bots keep growing in 2019.
Even if you’re a small business professional, it’s extremely important to invest in security software. While we mostly read about huge businesses and even governments being hacked, targets are in fact most often SMBs simply because they’re easier to hack.
A cyberattack can cost you thousands of dollars and can seriously set you back, so one of the more important things to rely on are security software solutions. Programs like Avast, Kaspersky, McAfee, and others can help you keep important data secure and your intranet running smoothly.
Cloud-Based Software Solutions
The cloud has been the buzzword of the past year, and it’s already proven to be one of the most helpful tools for business professionals. There are countless cloud-based solutions, and this year, will see even more of them because they have so much to offer.
One of the biggest advantages of cloud-based software is their flexibility. About two-thirds of people globally work away from the office at least once a week, and the numbers just keep growing. Cloud-based software solutions allow employees access to important data that allows them to work from wherever they can get an internet connection.
Collaboration is made much easier as well, since multiple team members can simultaneously work on the same project on the cloud from different devices. You can monitor your employees’ performance in real time and give valuable feedback. The possibilities are endless when you’re in the cloud.
Software solutions can make your business much more successful, and you much more relaxed. Stay on top of things and build chatbot customer service agents, track your time, collaborate with remote workers, and keep your data secured with the latest software solutions.
